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In order to be able to help you with your request outside of opening hours, it is important that you dial the correct emergency number for your support team.
Please note that our 24/7 emergency hotline is only available for short-term booking changes or new bookings (flight, hotel & rental car) on the same or next working day.
There are additional costs per call!
Outside of our opening hours, you will be automatically connected to our local emergency team.
Please dial your usual service number.
You will also find this in the signatures of our employees and in the travel documents sent to you.
If you have always been a BTU or HBT customer, please contact the following Number:
+43 1 51 6 51 - 999 (only outside BTU/HBT opening hours).
You will also find this in the signatures of our employees and the travel documents sent to you.